Job Title
Care Coordinator – Full time Organization Mission To provide equitable care management services for residents in Clay, Platte and Ray Counties. Job Purpose The Care Coordinator will evaluate patients to determine needs for the patient’s health and quality of life. Primary Duties and Responsibilities: The Care Coordinator performs a wide range of duties, including the following:
Staff the program
Program management
Qualifications Education & Experience
Personal Characteristics The Care Coordinator should demonstrate competence in all of the following:
Working Conditions
Hours Full Time (40 hours/week) Job Function Health Care Industry Non Profit Application Instructions Please email your cover letter and resume to Natalie Debelak no later than April 30, 2024 at ndebelak@nhcakc.org Salary $45,000-$55,000 Benefits Mileage reimbursement, health care benefits & retirement plan available Company Northland Health Care Access Web Site www.nhcakc.org Job Location Kansas City, MO (North) Contact Info: Contact Name Natalie Debelak Email Address ndebelak@nhcakc.org NHCA is proud to be selected as a United Way Impact 100 organization! United Way selects 100 organizations they believe are addressing the most vital health and human service needs in our community to provide unrestricted funding to agencies like NHCA. We will use this funding to help us continue connecting individuals with the care they need. Nonprofit organizations selected in this year’s Impact 100 submitted applications, which were reviewed by a diverse panel of community leaders. Each organization must meet a high bar of financial responsibility and be actively working to address the critical challenges facing the Kansas City region today. Impact 100 organizations will receive unrestricted funding from United Way to address their individual nonprofit’s most pressing needs. “Our goal is to provide funding and resources that go beyond a check — we want to work closely with these organizations to create long-lasting, systemic change that solves real issues in our community,” said Chris Rosson, United Way President and CEO. This year’s Impact 100 represents all six counties served by United Way of Greater Kansas City and includes strong representation for communities of varied race, color and creed. Broadly, they aim to improve health, enhance educational opportunity and empower economic mobility. “United Way is more than a fundraising organization,” said Precious Stargell Cushman, United Way Chief Impact Officer. “We are a community-centered, solution-oriented, problem-solving organization for those who need it most, where they need it most and when they need it most.” If you–or someone you know– has Missouri Medicaid, it's time to renew your coverage.
Starting April 1, 2023, everyone with Medicaid must renew their coverage annually to keep their healthcare insurance through MO HealthNet, Missouri's Medicaid program. Follow these three easy steps to be sure you keep your Medicaid coverage:
You can visit the MO HealthNet website to update your information and find out more. You can renew your coverage in person – or enroll for the first time – at local Kansas City health centers! Find a center near you now. All Missourians deserve access to quality healthcare. Act now to protect yourself and your family. ACT NOW. STAY COVERED. NHCA CEO Karen Dolt (left) and Program Director Natalie Debelak (right) presented a $1,500 scholarship to Park Hill South High School Senior Mia Personelli at NRCC's Excellence in Education Banquet on April 25th.
Mia is the daughter of Greg & Michelle Personelli. Mia plans on attending the University of Nebraska and seeks a major in pediatric physical therapy. Eventually Mia plans to open her own practice for all patients with a focus on physical therapy for children. Northland Health Care Access is grateful to be a grant recipient of the US Bank - Mary Elizabeth Martin Scholarship Trust 2022. This funding has allowed NHCA to offer our first scholarships to students who intend to seek higher education in the medical and social work fields. Missouri residents enrolled in Medicaid (MO HealthNet) or the Children’s Health Insurance Program (CHIP) need to act fast to update their contact information, so they don’t risk losing health care coverage, say local public health officials.
Residents who currently have health coverage through Medicaid or CHIP should watch their mailboxes for renewal notices or requests for information to determine eligibility. Over the next 12 months, letters will be sent out in chronological order based on members' current renewal dates. For example, someone with a renewal date in June may receive a letter this spring, while someone with a renewal date in December may receive a letter closer to the end of the year. Residents must complete and submit these renewal notices to keep their health care coverage, if they are still eligible. “Everyone needs access to health and preventative care and expanded Medicaid coverage has made that possible for more residents and families,” Dr. Marvia Jones, director of the Kansas City, Missouri, Health Department said. “We want people now enrolled to safeguard their benefits by doing the required renewals and review process. Even if they remain eligible for coverage, they will lose it if they do not follow these procedures.” All enrollees are urged to make sure their current mailing address, phone number, email or other contact information is on file with their state’s clearinghouse, so they receive these renewal notices before their coverage lapses. While some enrollees will be familiar with this process, this will be a new experience for anyone who qualified for Medicaid or CHIP for the first time after January 2020, Jones said. During the national COVID-19 Emergency Declaration, the Medicaid program suspended eligibility reviews, allowing millions of vulnerable Americans to keep their Medicaid coverage during the pandemic. As eligibility reviews resume over the next 12 months, those who no longer meet eligibility requirements will lose their Medicaid coverage. If this happens, they may be eligible for affordable coverage through the Health Insurance Marketplace at healthcare.gov. Jones says that states are mailing these renewal forms so it’s important for enrollees to check their mailbox, fill out the form and return it right way. This may help avoid a gap in coverage. Here’s how enrollees can update their contact information in Missouri: Missouri residents Missourians receiving health care coverage through MO HealthNet or any of the Managed Care health plans (Healthy Blue, Home State Health, or United Healthcare) need to prepare to submit their annual renewal before the end of their coverage year. If an individual has moved in the last three years, they should update their address with the Family Support Division online at https://formsportal.dss.mo.gov/content/forms/af/moa/my-dss/family-support-division/change-report.html. They may also call 855-373-4636 or visit a local resource center at https://dss.mo.gov/dss_map/ to update their contact information. NHCA is now accepting resumes for the position of Care Coordinator. Please send resume to Karen Dolt, CEO, karendolt@nhcakc.org.
Job Purpose The Care Coordinator manages the coordination and development of ongoing and new programs, including planning and organizing program activities. In addition, provides day-to-day care coordination for program patients enrolled or enrolling in programs. Primary Duties and Responsibilities The Care Coordinator performs a wide range of duties, including the following: Plan the program
Organize the program
Staff the program
Program management
Qualifications Education & Experience
Personal Characteristics The Care Coordinator should demonstrate competence in all of the following:
Working Conditions
Job Type: Full Time Salary Range: $30,000 - 49,999,$50,000 - 74,999 Big news - United Way just launched the Impact 100 and we are a part of it! Northland Health Care Access was selected as an inaugural Impact 100 organization. The 100 organizations selected to be a part of this group will receive unrestricted funding from United Way to further our missions. We are incredibly grateful to continue our longstanding relationship with United Way. In partnership with United Way and other funders, we’ve been able to connect uninsured Northland residents with the health care services they need. Voters head to the polls April 5th, and Kansas City voters will be asked to decide on Questions 1 and 2 that focus on issues that will directly benefit Northland residents, including critical infrastructure investments and health care services that protect taxpayers from higher costs and even higher utility bills. Both of these issues have a history of support in the Northland. The most recent renewal of the health levy, in 2013, passed in both Clay (66%) and Platte (59%) Counties.
About Question 2: Kansas City Health Levy Renewal The Kansas City health levy funds ambulance services, non-profit health centers, and care for patients at University Health (formerly Truman Medical Center). Citywide, the health levy helps provide care to at least 70,000 Kansas Citians each year. It also has an immense positive impact on the Northland: ● Ambulance Services: Kansas City’s Fire Department operates the city’s EMT services, which answers thousands of ambulance calls north of the river each year. ● Northland Health Care Access: Question 2 protects critical funding for Northland Health Care Access, the only recipient of health levy funds that serves KCMO residents north of the river. NHCA partners with county health department clinics to provide funding for uninsured patients, protecting our most vulnerable neighbors and controlling health care costs for everyone. The health levy funding provided to NHCA protects health care access for about 16,000 Northland residents. ● University Health: About 14,000 Northland residents are provided with care at University Health each year thanks to funding provided by the KC health levy. "Passing Question 2 is vital to the health of the Northland. The Health Levy provides about 28% of the NHCA budget and assisting with 8 different programs, serving nearly 16,000 residents. An unknown fact of the Northland is that if poverty was a city it would be our 4th largest city. Also, depending on what Northland zip code you live in, your life expectancy could be changed by 12 years. Please vote YES and help us to keep serving our family, friends and neighbors in our community," Northland Health Care Access CEO Karen Dolt said. For general information on both Question 1 (sewer revenue bond issue) and Question 2 (renewal of the Kansas City Health Levy), visit together-kc.com. Natalie Debelak, Prenatal Care Coordinator with Northland Health Care Access, recently passed a significant milestone, serving more than 200 patients since our partnership with Samuel U. Rodgers Health Center - Northland Prenatal and Pediatric Clinic began. We caught up with Debelak and Pamela Bevan, Nurse Practitioner, with Samuel U. Rodgers Health Center, to talk about how the program has progressed and continues to serve pregnant women in the Northland.
As you pass the 200-patient milestone, what are your thoughts/reflections on the impact of the program so far? "I am so humbled knowing we impacted over 200 pregnant mothers in the Northland of Kansas City," Debelak said. "There are many days that seem overwhelming, where I wonder if I am making an impact in the lives of those I am encountering. I know that we are when a mother returns with her healthy infant, and with her new car seat and diaper bag in tow. I know there are still parts missing to this program and areas where it can grow. I am learning and working hard to implement how we can best serve our younger single mothers as compared to our mothers with a healthy support network." "I believe the greatest impact has been helping mothers with rent and utility assistance along with seeing her through a healthy pregnancy and delivery. I know we made an impact not only in the life of the baby and mother but for the entire family." Does any particular patient stand out to you as an example of how the program is working as intended? "Rosa is one that stands out," Debelak said. "Her husband left her with 3 children newly pregnant. Rosa had been a stay-at-home mom, so she was not employed. We were able to help her with 3 months' rent, utilities, and a new car seat. She is now 3 weeks away from delivery, and she has stated many times that the prenatal program helped to relieve so much stress during a time when she was grieving through a time that should be full of celebration." "Giving her my work cell phone number to call or text anytime she felt lonely or needed support has also kept her from feeling depressed and hopeless. I feel honored that she knew she could lean on me when times were hard." What have you learned from working with your patients? "I have learned not to quit and that standing by a new mother is extremely rewarding. Receiving phone calls in the middle of the night to help a mother get to the hospital that is in labor, or texting with pictures of new babies at the hospital is humbling. The fact that they have chosen to share a day of such huge blessings with me brings such incredible joy and also gives me the drive to persevere! I have learned that the blessing of patient care in any capacity comes with immense sacrifice and fortitude. There are days when it seems so overwhelming, as there are so many families in need in the Northland. But it truly comes down to one life at a time, one day at a time, and together the impact can be felt in our community." Bevan reflected on how Debelak's presence at the clinic has impacted patient care. "Natalie is a bright spot not just for our patients but in our office. I am so thankful to have a warm hand off to Natalie when a prenatal patient is in need. Whether it be high risk OB or pre-registration at a hospital, I can trust that Natalie is getting the job done and following up in a timely manner. Natalie remembers details about every patient, and this is what builds a personal connection," Bevan said. "She builds relationships with our patients and grows trust with them on a one-on-one basis. Many of our patients are from households in a lower income bracket. Natalie provides maternity support belts so moms do not have to stop working when back pain might have kept them from providing for their family. She also helps with educational material and bigger items like a car seat. I have noticed our patients are coming back for their postpartum visits and they all ask to see Natalie. Natalie has made care for our patients personal -- our patients know she cares about them, and their family." We are pleased to share Pamela's story with you and encourage you to share her story as it illustrates why access to care is so important and how directly our partners and donors impact the lives of your neighbors. If you need help accessing health care, call our Resource Line at 816-880-6700 or fill out the short contact form on our website. A former co-worker of mine told me about the program and gave me a resource card to call. I met with Angela in 2017 to enroll in the program and explained to her that I had been diagnosed with a Benign Ovarian Cyst in 2009 and had not sought treatment because I had no medical insurance and could not afford to have surgery. The cyst had grown to the size of a football by the time I had finally found assistance through NorthlandCARE. As a NorthlandCARE patient, I was able to be connected to a Primary Care Provider and then have imaging done to see that the cyst had grown to the size of a football. I was then set up with a Gynecologist who did surgery to remove the cyst and my right ovary. While doing that surgery the doctor noticed my appendix was inflamed and went ahead and removed that as well, so I did not have issues in the future. How has it impacted you to know that you can access health care services you need, when you need them? Well, the reason the cyst got so big in the first place was because I did not have health insurance and could not afford to go in to major debt to have it removed. If I had not waited so long it would not have grown so big. I was unsure how I would get help and did not know of anyone who could help me until I learned about the NorthlandCARE program. It was such a relief to have the surgery and not be in debt because I had no insurance to pay for the surgery. My health has greatly improved because I was able to obtain the surgery and had the cyst removed. I have also been able to have regular checkups with my doctor and preventative care that I would have put off otherwise. What would you like to share with the physicians and donors who support this program? I do not even know the words to say, to say thank you to all of the doctors who have helped me, and Angela for being there for me when I had the surgery. It is so wonderful to know that there are people who are there to help you. I always refer people I meet who do not have health insurance to the program so that they can get help too. Stock photos used in patient profiles to protect patient privacy.
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